Terms and Conditions

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Vibe-Tech is a trading name of Datacom Vehicle Power Control Systems Ltd
Effective Date: 1st June 2025
Company No.: 9739373 | VAT No.: 235 5338 10
Registered in England & Wales
Website: https://www.vibe-tech.co.uk

1. Introduction

These Terms and Conditions apply to all purchases made via the website www.vibe-tech.co.uk, operated under the brand Vibe-Tech, a trading name of Datacom Vehicle Power Control Systems Ltd (“we”, “us”, or “our”). By placing an order on our website, you agree to be bound by these Terms. If you do not accept these Terms, please do not use the website or make a purchase.

2. About Us

  • Legal Entity: Datacom Vehicle Power Control Systems Ltd

  • Trading Name: Vibe-Tech

  • Company Number: 9739373

  • VAT Number: 235 5338 10

  • Registered Office: Howle Shropshire

  • Email: support@vibe-tech.co.uk

  • Website: www.vibe-tech.co.uk

3. Products and Availability

We sell wireless Bluetooth earbuds and other electronic accessories. Product images and descriptions are accurate to the best of our knowledge. We reserve the right to modify or discontinue any product at any time.

4. Pricing and Payment

  • All prices are in pounds sterling (GBP) and include VAT at the applicable rate.

  • Payment must be made in full before your order is processed.

  • Accepted payment methods include major credit/debit cards, PayPal, Apple Pay, Google Pay, and Amazon Pay.

  • We reserve the right to refuse or cancel orders where pricing errors or stock issues arise.

5. Order Acceptance and Delivery

  • You will receive an order confirmation by email after placing an order. This is not acceptance of the order.

  • Acceptance occurs when your items are dispatched.

  • Orders are normally shipped within 1–3 working days.

  • We offer delivery services within the UK via trusted courier (Royal Mail).

  • We are not liable for delivery delays caused by external factors.

6. Cancellations and Returns

Under the Consumer Contracts Regulations 2013:

  • You may cancel your order up to 14 calendar days after receiving the goods.

  • To cancel, contact us at support@vibe-tech.co.uk with your order number.

  • Goods must be returned in unused condition and in original packaging.

  • In-ear earbuds cannot be returned if opened, except where faulty, due to hygiene reasons.

  • You are responsible for return postage unless the item is faulty.

7. Refunds

  • Refunds are issued to the original payment method within 5 working days of receiving returned goods.

  • We reserve the right to deduct from your refund if the product is damaged or incomplete.

8. Warranty

  • All electronics are covered by a 12-month warranty from the delivery date.

  • The warranty covers defects in materials or workmanship only.

  • It does not cover misuse, accidental damage, or unauthorised modifications.

  • To make a warranty claim, email support@vibe-tech.co.uk with proof of purchase and fault details.

9. Liability

To the fullest extent permitted by law:

  • We are not liable for indirect or consequential loss, or any loss of data, profits or business.

  • Our total liability in relation to any purchase is limited to the amount you paid for the item.

Nothing in these terms excludes or limits your statutory rights.

10. Intellectual Property

All website content including text, images, product names and graphics is the property of Datacom Vehicle Power Control Systems Ltd or its licensors and is protected by intellectual property laws. You may not reproduce or use this content without permission.

11. Privacy

We take your privacy seriously. Personal data is collected, processed and stored in accordance with our Privacy Policy, which complies with the UK GDPR and the Data Protection Act 2018.

12. Cookies

Our website uses cookies for functionality, analytics and marketing. By using the site, you consent to our use of cookies. You can manage your preferences at any time via our cookie banner. See our Cookie Policy for details.

13. Product Safety and Compliance

All electronics sold under the Vibe-Tech brand comply with applicable CE, UKCA, and WEEE regulations. We encourage customers to recycle responsibly and follow disposal guidelines.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

15. Contact Details

Vibe-Tech (a trading name of Datacom Vehicle Power Control Systems Ltd)
Registered in England & Wales
Company Number: 9739373
VAT Number: 235 5338 10
Email: support@vibe-tech.co.uk

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